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Privacy Policy
How we collect, use and protect your information, including text messages.
Last updated: October 14, 2026.
Ryde Air LLC (“Ryde Air,” “we,” “us”) is a heating and cooling business based in Palmer Lake, Colorado. This Privacy Policy explains what information we collect through this website and our estimate forms, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, phone number, email address, the service you are interested in, city or ZIP code, and any project details you share by form, phone, text or email.
- Consent records: whether you checked the text-message consent box, the form used, and the date and time recorded with your submission.
- Technical information: our website host may automatically log basic data such as IP address, browser type and pages visited to keep the site secure and working.
How we use your information
- To respond to your estimate request and contact you about your project.
- To schedule service visits and send project updates and reminders.
- To keep business records and comply with the law.
Text messaging (SMS)
If you provide your mobile number and check the consent box on our form, Ryde Air LLC may send you text messages about your estimate request, scheduling, appointment reminders and project updates. This consent is optional and is not required to request an estimate or purchase any service. We do not send marketing or promotional text messages through this program.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also contact us at 719-357-9629 or [email protected].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with subcontractors or service providers that help us deliver messages (such as our messaging platform), but never for their own marketing.
How we share information
We do not sell or rent your personal information. Service providers may process information as needed to run this website, customer management and our text messaging program, or when required by law. Mobile opt-in information remains subject to the protections above.
Cookies and tracking
Our website host may use cookies and similar technologies needed for the site to work and stay secure. You can block or delete cookies in your browser settings, though some parts of the site, such as the estimate form, may not work properly without them.
Data retention and security
No method of transmission over the internet is 100% secure. Contact us with questions about your information.
Your choices
You may ask us to access, correct or delete your information, or stop contacting you, by contacting us directly. Reply STOP to texts to opt out of the messaging program.
Children
This website concerns HVAC services and is not directed to children. Our text messaging program is only for people aged 18 or older.
Changes
We may update this policy. The date above shows when it was last changed.
Contact us
Ryde Air LLC
101 Pueblo Ct, Palmer Lake, CO 80133
Phone: 719-357-9629
Email: [email protected]